Privacy Policy
Last Updated: 01/11/2026
At Fetch Properties L.L.C. (“we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website https://www.fetchproperties.ae, communication channels, and social media platforms.
Information We Collect
We collect personal information through different channels to provide a smooth and personalized experience.
Personal Information
When you fill out forms or contact us, we may collect:
- Full Name
- Email Address
- Phone Number or WhatsApp Number
- Country or City of Residence
- Budget and Property Preferences
- Any additional details you voluntarily share
Technical and Analytical Information
We may automatically collect:
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Referral sources and UTM tracking data (to identify where leads come from)
Communication and Social Media Data
We collect and store communication records from the following channels:
- Website chat (Zoho SalesIQ or similar tools)
- Email conversations
- WhatsApp Business chats
- Social media direct messages (Instagram, Facebook, LinkedIn, TikTok, Snapchat, etc.)
- Lead forms submitted through digital ad platforms (Meta Ads, Google Ads, LinkedIn, etc.)
This helps us track inquiries, respond efficiently, and provide personalized follow-ups.
How We Use Your Information
We use your information to:
- Respond to your inquiries and requests
- Match you with suitable projects and developers
- Provide property recommendations and investment insights
- Schedule viewings and manage appointments
- Share relevant property updates, offers, and campaigns
- Improve our marketing performance and CRM systems
- Ensure compliance with UAE regulations
We do not sell or rent your personal data to third parties.
Data Sharing
Your information may be shared only with trusted and necessary third parties, including:
- Developers and authorized project representatives (for project inquiries)
- Marketing and advertising platforms (e.g., Meta, Google Ads, Zoho)
- CRM and automation tools for operational efficiency
- Regulatory bodies (if required under UAE law)
All third parties are required to maintain the confidentiality and security of your data.
Cookies and Tracking
We use cookies and analytics tools to:
- Measure website traffic and campaign effectiveness
- Enhance user experience and retarget relevant ads
- Recognize returning visitors for personalized communication
You can manage or disable cookies in your browser settings at any time.
Data Retention
We retain your personal information only as long as necessary to fulfill its purpose or meet legal obligations. Once no longer needed, data is securely deleted from our systems.
Data Security
We use encryption, secure databases, and restricted access controls to protect your data from unauthorized access, loss, or misuse.
Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Ask for data deletion (where legally permitted)
- Withdraw consent from marketing communications
To exercise your rights, contact us at info@fetchproperties.ae.
Marketing Communications
By submitting your contact details through our website or social media, you consent to receiving property updates, investment opportunities, and market insights from Fetch Properties.
You can opt out at any time by replying “Unsubscribe” via email or WhatsApp, or by contacting us directly.
Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices or content. Please review their individual privacy policies before sharing any personal information.
Policy Updates
We may update this Privacy Policy periodically. Any revisions will be posted on this page with a new “Last Updated” date. Continued use of our website and communication channels indicates acceptance of the latest version.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@fetchproperties.ae
Phone: +971 585555662